Cancellation or turning off your auto-renewal, will stop future payments of the subscription fees but, beyond the initial 14-day cancellation period, you will not receive a refund for payments already made. To request a PlayStation refund on a PlayStation Store purchase, you’ll need to head to the refund request page on PlayStation’s support website. While you can cancel a subscription service at any time, the service continues to the end of the that billing period. If you purchase a subscription service from PlayStation Store, you are purchasing an ongoing subscription with recurring fees that will continue until you cancel it. For example, if you buy a PlayStation Plus 12-Month Membership and request a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage, etc. Free trial periods are in the 14-day refund window.įor subscription services, your refund amount based on how much you have used the service. Sky Sport Now gives you streaming access to 12 Sky Sport and ESPN channels from a host of devices including popular smartphones, selected smart TVs. Sony updated its PlayStation refund policy with several new provisions, including the ability to cancel pre-orders. After purchasing a subscription to PlayStationPlus or PlayStationNow service you have 14 days to request a refund to your payment method on PlayStationNetwork. After purchasing a subscription to PlayStation Plus, PlayStation Now or Spotify Premium service you have 14 days to request a refund to your wallet on PlayStation Network. Now subscriptions purchased from the PlayStation store with recurring fees include the following PlayStationPlus, PlayStationNow or EA Access. ![]() PlayStation Refunds for SubscriptionsĪ subscriptions purchased from the PlayStation Store, with reoccuring fees, include PlayStation Plus, PlayStation Now or Spotify Premium on PlayStation Music. If you started to download or stream the purchased content you are not eligible for a refund unless the content is faulty. Choose the appropriate option for your purchase type. credit//Sony PlayStation Refunds for Games, DLC, Add-onsįull games, downloadable content, themes, avatars and season passes fall under this category.Īfter purchasing this type of content through PlayStation™Store, you have 14 days from purchase to request a refund to your wallet on PlayStation Network. Next, youll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. ![]() We have some of the new text below for you to peruse. Much of the information has been changed to reflect that you now have a two-week period to return the game and get a refund, however, the content must be "faulty" for them to accept the request and issue a refund. Adam Birney Whether you’ve changed your mind or bought a game by mistake, there’s a quick process for getting a refund from Sony’s PlayStation store. This week, Sony updated some of its information on the refund page, specifically reflecting digital purchased towards broken digital games and other online content.
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